Thanks for shopping at kitchenguru-gadgets.com.
As with any shopping experience, there are terms and conditions that apply to transactions at kitchenguru-gadgets.com. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at kitchenguru-gadgets.com, you agree to the terms set forth below along with Policy.
If there’s something wrong with you bought, or if you are not happy with it, you have 1 month to issue a refund and return your money.
If you would like to return a product, the only way would be if you follow the next guidelines:
The package needs to come back with the original receipt of the purchase.
The product has to be in the packaging we sent in the first place.
Address for returns: 20 Wenlock Road London N1 7GU
Warranty
Household appliances come with a standard 2-year warranty from the manufacturer, covering any manufacturing or material defects during this period.
Refunds and Exchanges
We want you to be fully satisfied with your order. If for any reason you are not completely satisfied with your purchase, you may return it to us for an exchange or refund within 28 days of the purchase date. We may not be in a position to process any exchanges or refunds for items that are withheld by customs, until such time when these items are returned to us.
Faulty Items
If the item received is faulty, once it is received back by us, we will replace it where possible or refund the value of the item. We will also refund you the cost of your delivery charge from the original order.
Shipping
kitchenguru-gadgets.com is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
I have received an incorrect item in my order.
If you have received an incorrect item in your order, let us know straight away by contacting us and our team will be able to assist.
An item is missing from my order.
Sometimes we don’t send everything you’ve ordered at the same time, so first of all, check your dispatch information to see if any of your items will be arriving separately.
Please check the delivery notes from each part of your order to make sure you are not missing anything.
If something is missing then please get in touch with our dedicated team.
Contact Us If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us Via Email: info@kitchenguru-gadgets.com and we will discuss any of the issues you are going through with our product.